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Online Bill Payment


The City of Austell offers residents an easy and secure way to view, print, and pay their utility bill, sanitation, and property tax/stormwater bill online. We support electronic bill presentment (viewing) and payment because it is more convenient for residents and better for our environment.

Online bill payment offers the following benefits:

  • Easy to use
  • Access, view, and pay your bills online at your convenience
  • Options are available to pay your bill immediately or schedule for a later date
    Enroll in auto-pay
  • Receive and immediate e-mail confirmation of payment or print a receipt
    Go green! sign up for e-billing

Payment Types Accepted

You may pay by VISA, MasterCard, Discover, or by electronic check.

Convenience Fees

Online payments will incur a convenience fee. The City of Austell receives your payment amount. Convenience fees cover various administrative costs associated with accepting payments and are non-refundable.

Payment by VISA debit card: flat fee of $3.95
Payment by electronic check: $1.05
All other credit card types: 2.95% of total due

The convenience fee is automatically calculated and is shown on the payment page before you submit your payment for processing. Convenience fees will appear as a separate charge from the bill amount on your credit card or bank statement.

If you need assistance using online bill pay or you have a question about your account, please contact City Hall at (770) 944-4300.